Privacy & Data Protection
This Privacy Policy explains how All Win collects, uses and protects the personal information you provide when you register an account, play or otherwise interact with our online casino and sportsbook services. We take your privacy seriously and set out the types of data we gather, how we use it, who we may share it with and the choices you have about your information.
Types of data we collect
Personal data
When you create an account we collect information that identifies you, such as your name, date of birth, address, email and phone number. We may also collect identity documents and verification data where required to confirm your age and identity.
Technical data
We collect information about the device and browser you use, your IP address, operating system, device identifiers and connection details. We also log activity such as pages visited, game sessions, bets placed and errors encountered to help operate and improve our service.
Transactional data
Transactional records cover deposits, withdrawals, payment method details, currency and transaction history. We keep records of your account balance, bonuses applied and any disputes or refunds to maintain accurate accounts and comply with legal obligations.
How we use your information
We use your data to provide and manage your account, process transactions, verify identity and prevent fraud or abuse. Data is also used to fulfil legal and regulatory requirements, handle support requests and improve the service. Where we process data for marketing, we will do so only with your consent or where we have a legitimate interest and you have not objected.
Data protection practices
We apply appropriate technical and organisational measures to protect your information from unauthorised access, alteration or disclosure. Access to personal data is limited to staff and third parties who need it to perform services on our behalf. We review our security practices regularly and require partners to meet reasonable privacy and security standards.
Cookies and tracking technologies
We use cookies and similar technologies to provide essential functionality, remember preferences, measure performance and deliver personalised content. You can control cookie settings through your browser and, where applicable, via consent tools on our site. Disabling certain cookies may affect site functionality.
Sharing information and third parties
We may share your data with payment processors, identity and verification providers, fraud prevention services, analytics and hosting providers, and regulators where required. We require third parties to process data securely and only for specified purposes. We do not sell your personal information to third parties.
Your rights
You have rights to access the personal data we hold about you and to request correction, restriction of processing or deletion where applicable. You may object to certain processing, request portability of your data and withdraw consent for marketing at any time.
Access, correction and deletion of data
To exercise your rights or to request a copy of the information we hold, contact our support team. We will respond in line with applicable law and may ask for proof of identity before fulfilling requests to protect your security.
Privacy policy updates
We may update this policy from time to time. We will publish any changes on our site with the date of the latest revision. If changes are significant, we will provide a more prominent notice. For questions or requests please contact [email protected].